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This login is for IMS Customers only. Job applicants, click here. My Account

IMS offers instant, 24/7 access to your account information via / My Account. All you need is a computer with an Internet connection – no additional software to install, no need to purchase a server. enables you to:


Information At Your Fingertips

  • Real-time status of repair items
  • Direct links to FedEx® shipment tracking
  • Contact information for your IMS sales representative and account manager
  • rapid response to your inquiries about specific orders or items

Plan ahead for Budget Impact

  • Instant repair histories, by item or by category
  • Enhanced reporting features including invoice aging

Easy to Use

  • An IMS Sales Representative will activate your account with your e-mail address and password
  • Log on to and enter your e-mail address and password to view all of your information. Once you are logged-in, you may change your password at any time.

"My Account" allows you to see and track the IMS difference. To register, contact your local IMS sales representative, or call us at 1-800-783-9251

Case Study:
Franklin Regional Hospital – My Account

"This helps me get ahead of the game so that I am ready... to make sure the process runs as smoothly as it does."

-Instruments Coordinator St. Luke's Medical Center

"Being able to access specific reports allows me to see which instruments are being repaired frequently which signals mishandling and/or a need for a different instrument."

-OR Materials Coordinator, Franklin Regional Medical Coordinator

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